RETURN & REFUND POLICY
 
Thanks for shopping at ​Skyrocketpharm.xyz 
 
If you are not entirely satisfied with your purchase, we’re here to help.
 
 
RETURN
 
You have 7 ​calendar days to return an item from the date you received it.
 
To be eligible for a return, your item must be unused and in the same condition that you received it.
 
Your item must be in the original packaging.
 
Your item needs to have the receipt or proof of purchase( invoice, shipping label ).
 
 
REFUNDS [ 100% MONEY BACK GUARANTEE ]
 
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
 
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
 
You will receive the money within a certain amount of days, depending on your card issuer’s policies or payment method.
 
 
100% MONEY BACK GUARANTEE
 
– If your package gets damaged
– If your item is damaged
– If your package gets missing
– If your Shipping gets cancelled
– Wrongly shipped item
– Errors during processing
– when it’s faulty
– Not as described on the website
– When it’s unfit for usage
 
 
 
SHIPPING
 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable.
 
If you receive a refund, the cost of return shipping will be deducted from your refund.
 
CONTACT US
 
If you have any questions on how to return your item to us,
 
contact us.
 
Email: contact@skyrocketpharm.org
 

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at { contact@skyrocketpharm.org }.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at { contact@skyrocketpharm.org } and send your item to: { physical address that will be provided }.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at { contact@skyrocketpharm.org } for questions related to refunds and returns.